Dear Jenny,
 
I am writing to say thank you for curing my phobia of snakes and changing my life completely. Having mastered watching snakes on TV and looking at plenty of photos, I finally plucked up the courage to enter the reptile house at Melbourne Zoo. Never before have I been inside a reptile house and I was truly fascinated. I think I spooked my friends and family when I went back in 3 times, even insisting a friend come with me to explain what the snakes were doing as they moved around their enclosures.
Thanks from the bottom of my heart for curing me – you really are a miracle worker!
 
With love and best wishes 
 
from Nikki Sadler x (Aspendale Gardens, Vic.)